FAQ WooHelpDesk Latest Questions

Mark Miller
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Yes, WordPress offers several live chat plugins tailored for different needs. Popular options include Tidio, LiveChat, HubSpot Live Chat, Tawk.to, and Zendesk Chat. These plugins integrate directly with your site, enabling real-time visitor communication. They offer features like chat history, offline forms, mobile support, and customization tools. Some plugins work entirely within WordPress, while others connect to external dashboards for better performance and scalability. Depending on your business size, you can choose basic or advanced plugins with automation, routing, and analytics. Installing a live chat plugin is one of the ...Read more

Yes, WordPress offers several live chat plugins tailored for different needs. Popular options include Tidio, LiveChat, HubSpot Live Chat, Tawk.to, and Zendesk Chat. These plugins integrate directly with your site, enabling real-time visitor communication. They offer features like chat history, offline forms, mobile support, and customization tools. Some plugins work entirely within WordPress, while others connect to external dashboards for better performance and scalability. Depending on your business size, you can choose basic or advanced plugins with automation, routing, and analytics. Installing a live chat plugin is one of the fastest ways to enhance support on your website.

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Mark Miller
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The basic formula for calculating shipping costs is:Shipping Cost = (Weight or Volume) × (Distance or Shipping Zone Rate) + (Additional Fees or Packaging Costs)This formula factors in the weight/size of the package, delivery location, shipping method, and any extra handling fees. For businesses, shipping plugins or carrier rate calculators often automate this process.

The basic formula for calculating shipping costs is:
Shipping Cost = (Weight or Volume) × (Distance or Shipping Zone Rate) + (Additional Fees or Packaging Costs)
This formula factors in the weight/size of the package, delivery location, shipping method, and any extra handling fees. For businesses, shipping plugins or carrier rate calculators often automate this process.

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Mark Miller
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To add a booking calendar, pick a scheduling tool that fits your website. For WordPress, install a booking plugin like Amelia, Bookly, or Simply Schedule Appointments. Create a service, set working hours, time slots, buffers, and holidays. Add staff members if needed and connect Google Calendar to avoid double bookings. Enable payments with Stripe or PayPal, or keep bookings free. Customize form fields, notifications, and reminder emails or SMS. Finally, place the calendar on any page using a block, shortcode, or embed link, then test a full booking. Check mobile view, confirm timezone, and verify cancellation and reschedule links work.

To add a booking calendar, pick a scheduling tool that fits your website. For WordPress, install a booking plugin like Amelia, Bookly, or Simply Schedule Appointments. Create a service, set working hours, time slots, buffers, and holidays. Add staff members if needed and connect Google Calendar to avoid double bookings. Enable payments with Stripe or PayPal, or keep bookings free. Customize form fields, notifications, and reminder emails or SMS. Finally, place the calendar on any page using a block, shortcode, or embed link, then test a full booking. Check mobile view, confirm timezone, and verify cancellation and reschedule links work.

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Mark Miller
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Facebook for WooCommerce is Meta’s official integration plugin for WooCommerce stores. In WordPress, you’ll usually see it as “Facebook for WooCommerce” (sometimes branded as Meta). It links your store with Meta Business tools so you can sync products to a Facebook/Instagram catalog, set up tracking, and run ads. It’s designed for WooCommerce stores, not just normal WordPress pages. After installing, the plugin walks you through connecting your Business Manager, Facebook Page, ad account, and Commerce catalog, then it starts product sync and tracking setup. You’ll need admin access to the Page and Business Manager, plus a verified domain for best ...Read more

Facebook for WooCommerce is Meta’s official integration plugin for WooCommerce stores. In WordPress, you’ll usually see it as “Facebook for WooCommerce” (sometimes branded as Meta). It links your store with Meta Business tools so you can sync products to a Facebook/Instagram catalog, set up tracking, and run ads. It’s designed for WooCommerce stores, not just normal WordPress pages. After installing, the plugin walks you through connecting your Business Manager, Facebook Page, ad account, and Commerce catalog, then it starts product sync and tracking setup. You’ll need admin access to the Page and Business Manager, plus a verified domain for best results.

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Mark Miller
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If your WooCommerce product search is not working, the issue could stem from several sources. Common causes include plugin conflicts, especially with search-related plugins or caching tools. An outdated theme or WooCommerce version may cause compatibility issues. Incorrect indexing of products, such as disabled product visibility or improper category setup, can prevent search results from showing correctly. A corrupted database or caching issues can also hinder search functionality. To troubleshoot, deactivate caching plugins, ensure products are properly indexed and visible, update all plugins and WooCommerce, and test with the default WordPress theme to rule out theme-related issues.

If your WooCommerce product search is not working, the issue could stem from several sources. Common causes include plugin conflicts, especially with search-related plugins or caching tools. An outdated theme or WooCommerce version may cause compatibility issues. Incorrect indexing of products, such as disabled product visibility or improper category setup, can prevent search results from showing correctly. A corrupted database or caching issues can also hinder search functionality. To troubleshoot, deactivate caching plugins, ensure products are properly indexed and visible, update all plugins and WooCommerce, and test with the default WordPress theme to rule out theme-related issues.

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Mark Miller
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To add or remove a sidebar on the WooCommerce Shop page, start with your theme. Go to Appearance > Customize (or Site Editor) > Layout/Sidebar and set Shop/Archive pages to Full Width, No Sidebar, or Right/Left Sidebar. In classic themes, check the Shop page template or WooCommerce archive settings. In block themes, edit Templates > Product Catalog and add/remove a Columns layout with a sidebar block area. You can also add widgets in Appearance > Widgets (Shop Sidebar) or remove them. If needed, use a child theme and conditionals (is_shop, is_product_category) to load or disable the sidebar, then clear the ...Read more

To add or remove a sidebar on the WooCommerce Shop page, start with your theme. Go to Appearance > Customize (or Site Editor) > Layout/Sidebar and set Shop/Archive pages to Full Width, No Sidebar, or Right/Left Sidebar. In classic themes, check the Shop page template or WooCommerce archive settings. In block themes, edit Templates > Product Catalog and add/remove a Columns layout with a sidebar block area. You can also add widgets in Appearance > Widgets (Shop Sidebar) or remove them. If needed, use a child theme and conditionals (is_shop, is_product_category) to load or disable the sidebar, then clear the cache.

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Mark Miller
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WooCommerce handles payments through payment gateways you enable in WooCommerce → Settings → Payments. Each gateway connects your store to a payment processor or bank, so customers can pay by card, wallet, bank transfer, or cash on delivery. During checkout, WooCommerce sends the order total and customer details to the gateway for approval. If the payment succeeds, WooCommerce updates the order status and triggers emails. You can also manage refunds, payment notes, and transaction details from the order screen, depending on the gateway you use.

WooCommerce handles payments through payment gateways you enable in WooCommerce → Settings → Payments. Each gateway connects your store to a payment processor or bank, so customers can pay by card, wallet, bank transfer, or cash on delivery. During checkout, WooCommerce sends the order total and customer details to the gateway for approval. If the payment succeeds, WooCommerce updates the order status and triggers emails. You can also manage refunds, payment notes, and transaction details from the order screen, depending on the gateway you use.

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