FAQ WooHelpDesk Latest Questions

Mark Miller
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Mark Miller
Asked: January 29, 2026In:
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If your WooCommerce payment gateway is not working, the issue could be related to several factors. Common problems include incorrect API credentials or outdated payment gateway settings. Payment gateway plugins may be out of date or incompatible with the current WooCommerce or WordPress version. Server-side issues, such as SSL certificate problems or firewall restrictions, can also prevent payment processing. Additionally, caching issues, conflicts with other plugins, or invalid product settings can disrupt payment functionality. To resolve the issue, check for plugin and WooCommerce updates, ensure correct API keys, verify SSL certificates, and test with default themes and minimal plugins enabled.

If your WooCommerce payment gateway is not working, the issue could be related to several factors. Common problems include incorrect API credentials or outdated payment gateway settings. Payment gateway plugins may be out of date or incompatible with the current WooCommerce or WordPress version. Server-side issues, such as SSL certificate problems or firewall restrictions, can also prevent payment processing. Additionally, caching issues, conflicts with other plugins, or invalid product settings can disrupt payment functionality. To resolve the issue, check for plugin and WooCommerce updates, ensure correct API keys, verify SSL certificates, and test with default themes and minimal plugins enabled.

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Mark Miller
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Mark Miller
Asked: February 18, 2026In:
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The best PayPal plugin for WooCommerce is usually the official WooCommerce PayPal Payments plugin. It’s built to work directly with WooCommerce, supports PayPal Checkout, Pay Later messaging, and often includes card payments through PayPal. It also helps with order sync, refunds, and dispute visibility inside WooCommerce. If you need more advanced control, PayPal Checkout by Payment Plugins (third-party) is popular for extra options and compatibility, but support depends on the developer. For legacy setups, WooCommerce PayPal Payments is the safer choice because it’s maintained for current WooCommerce versions. Always confirm country availability, currency support, ...Read more

The best PayPal plugin for WooCommerce is usually the official WooCommerce PayPal Payments plugin. It’s built to work directly with WooCommerce, supports PayPal Checkout, Pay Later messaging, and often includes card payments through PayPal. It also helps with order sync, refunds, and dispute visibility inside WooCommerce. If you need more advanced control, PayPal Checkout by Payment Plugins (third-party) is popular for extra options and compatibility, but support depends on the developer. For legacy setups, WooCommerce PayPal Payments is the safer choice because it’s maintained for current WooCommerce versions. Always confirm country availability, currency support, subscription compatibility, and webhook reliability before going live.

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Mark Miller
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Mark Miller
Asked: February 24, 2026In:
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WordPress itself (WordPress.org) is software, so it doesn’t sell hosting—cloud or VPS—directly; you choose a provider that offers VPS or cloud servers and install WordPress there. WordPress.com, the hosted service, does provide managed WordPress hosting on its own cloud infrastructure, with scaling, security, and support included in its plans. It’s “cloud hosting” in the managed sense, but it isn’t a traditional VPS where you get root access and manage the server yourself. Many businesses start with managed plans, then switch to VPS for caching, server modules, and isolation. If you run WooCommerce, VPS can help handle spikes and database load.

WordPress itself (WordPress.org) is software, so it doesn’t sell hosting—cloud or VPS—directly; you choose a provider that offers VPS or cloud servers and install WordPress there. WordPress.com, the hosted service, does provide managed WordPress hosting on its own cloud infrastructure, with scaling, security, and support included in its plans. It’s “cloud hosting” in the managed sense, but it isn’t a traditional VPS where you get root access and manage the server yourself. Many businesses start with managed plans, then switch to VPS for caching, server modules, and isolation. If you run WooCommerce, VPS can help handle spikes and database load.

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Mark Miller
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Mark Miller
Asked: January 7, 2026In:
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WordPress.org is used to download the free, open-source WordPress software for building self-hosted websites. It allows users to create blogs, business sites, portfolios, and online stores with full control. Users can install themes and plugins, customize code, manage SEO, and control hosting, security, and performance. Word

WordPress.org is used to download the free, open-source WordPress software for building self-hosted websites. It allows users to create blogs, business sites, portfolios, and online stores with full control. Users can install themes and plugins, customize code, manage SEO, and control hosting, security, and performance. Word

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Mark Miller
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Mark Miller
Asked: January 8, 2026In:
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The WooCommerce Stripe plugin is typically free to install. Stripe charges per successful transaction, with no setup or monthly fees on standard pricing. Rates vary by country, but Stripe lists a “get started” rate of 2.9% + 30¢ (commonly shown for the U.S.).

The WooCommerce Stripe plugin is typically free to install. Stripe charges per successful transaction, with no setup or monthly fees on standard pricing. Rates vary by country, but Stripe lists a “get started” rate of 2.9% + 30¢ (commonly shown for the U.S.).

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Mark Miller
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Mark Miller
Asked: January 13, 2026In:
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Page templates in WordPress are predefined layout files used to control how a page looks and behaves. They are created by themes and allow different page designs without extra coding. A page template can change structure, sidebar placement, header style, or content layout. You can assign a template to any page from the WordPress editor under Page Attributes. Common examples include full-width pages, landing pages, and contact pages. Page templates help keep design consistent while offering flexibility for different page types.

Page templates in WordPress are predefined layout files used to control how a page looks and behaves. They are created by themes and allow different page designs without extra coding. A page template can change structure, sidebar placement, header style, or content layout. You can assign a template to any page from the WordPress editor under Page Attributes. Common examples include full-width pages, landing pages, and contact pages. Page templates help keep design consistent while offering flexibility for different page types.

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Mark Miller
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Mark Miller
Asked: January 15, 2026In:
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Choosing the best event plugin for WordPress depends on your needs, but The Events Calendar is widely regarded as one of the top options. It offers an intuitive interface, calendar views, event management, recurring events, and integration with popular page builders. The free version provides essential features, while the Pro version adds advanced tools like ticketing and additional views. Other strong contenders include Event Organiser and Modern Events Calendar, but The Events Calendar stands out for ease of use, reliability, and a large user base. It works well for blogs, business sites, ...Read more

Choosing the best event plugin for WordPress depends on your needs, but The Events Calendar is widely regarded as one of the top options. It offers an intuitive interface, calendar views, event management, recurring events, and integration with popular page builders. The free version provides essential features, while the Pro version adds advanced tools like ticketing and additional views. Other strong contenders include Event Organiser and Modern Events Calendar, but The Events Calendar stands out for ease of use, reliability, and a large user base. It works well for blogs, business sites, and large event platforms, making it a versatile choice for many WordPress users.

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