FAQ WooHelpDesk Latest Questions

Mark Miller
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To create a WooCommerce shop page, first install and activate WooCommerce. During setup, WooCommerce usually creates core pages automatically, including Shop. If it didn’t, go to WooCommerce > Status > Tools and click “Create default WooCommerce pages.” You can also create it manually: go to Pages > Add New, name it “Shop,” publish it, then set it as the shop page in WooCommerce > Settings > Products. WooCommerce will automatically display products on that page. Next, add the Shop page to your main menu under Appearance > Menus. Finally, customize the layout using your theme options, Site Editor templates, or ...Read more

To create a WooCommerce shop page, first install and activate WooCommerce. During setup, WooCommerce usually creates core pages automatically, including Shop. If it didn’t, go to WooCommerce > Status > Tools and click “Create default WooCommerce pages.” You can also create it manually: go to Pages > Add New, name it “Shop,” publish it, then set it as the shop page in WooCommerce > Settings > Products. WooCommerce will automatically display products on that page. Next, add the Shop page to your main menu under Appearance > Menus. Finally, customize the layout using your theme options, Site Editor templates, or a page builder, and test filters, sorting, and pagination.

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Mark Miller
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To make your WooCommerce Shop page full width, start with your theme settings. Go to Appearance > Customize (or Site Editor) > Layout/Sidebar and disable the sidebar for Shop/Archive pages. If your theme supports it, set the page template to Full Width or No Sidebar. For block themes, edit the Product Catalog template and choose a full-width layout, then remove the sidebar blocks. If nothing is available, add CSS: set the shop content container to 100% width and remove max-width on the main wrapper. Clear cache and check mobile spacing. Also review plugin-added widgets that may force columns or padding.

To make your WooCommerce Shop page full width, start with your theme settings. Go to Appearance > Customize (or Site Editor) > Layout/Sidebar and disable the sidebar for Shop/Archive pages. If your theme supports it, set the page template to Full Width or No Sidebar. For block themes, edit the Product Catalog template and choose a full-width layout, then remove the sidebar blocks. If nothing is available, add CSS: set the shop content container to 100% width and remove max-width on the main wrapper. Clear cache and check mobile spacing. Also review plugin-added widgets that may force columns or padding.

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Mark Miller
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To set up live chat for customer support, first choose a tool that fits your budget and team size. Add a WordPress live chat plugin like Tawk.to (free), Tidio, LiveChat, Zendesk Chat, or Crisp. Install the plugin, connect your account, and place the chat widget on key pages like product, cart, and checkout. Set working hours, offline messages, and auto-replies for common questions. Create chat triggers, like “Need help?” after 30 seconds. Add saved replies for faster support and route chats to the right agents. Enable email capture and transcript saving. Test on mobile and desktop. Track response time, conversions, ...Read more

To set up live chat for customer support, first choose a tool that fits your budget and team size. Add a WordPress live chat plugin like Tawk.to (free), Tidio, LiveChat, Zendesk Chat, or Crisp. Install the plugin, connect your account, and place the chat widget on key pages like product, cart, and checkout. Set working hours, offline messages, and auto-replies for common questions. Create chat triggers, like “Need help?” after 30 seconds. Add saved replies for faster support and route chats to the right agents. Enable email capture and transcript saving. Test on mobile and desktop. Track response time, conversions, and customer satisfaction regularly.

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Mark Miller
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Stripe is usually better for WooCommerce if you want the smoothest online checkout, strong subscription support, and broad payment methods like Apple Pay and Google Pay. It has excellent developer tools, reliable webhooks, and often better global coverage. Square is better if you sell both online and in-person, because it unifies POS, inventory, and payments in one system. Square can simplify retail operations, but some WooCommerce features and extensions work more naturally with Stripe. Fees are similar, so decide based on your workflow: online-first stores usually pick Stripe, while physical shops or pop-up sellers often pick Square. Also check availability, ...Read more

Stripe is usually better for WooCommerce if you want the smoothest online checkout, strong subscription support, and broad payment methods like Apple Pay and Google Pay. It has excellent developer tools, reliable webhooks, and often better global coverage. Square is better if you sell both online and in-person, because it unifies POS, inventory, and payments in one system. Square can simplify retail operations, but some WooCommerce features and extensions work more naturally with Stripe. Fees are similar, so decide based on your workflow: online-first stores usually pick Stripe, while physical shops or pop-up sellers often pick Square. Also check availability, payout speed, refunds, and dispute handling in your country.

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Mark Miller
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To set up shipping in WooCommerce, go to WooCommerce > Settings > Shipping and add Shipping Zones based on countries, states, or zip codes. Inside each zone, add methods like Flat Rate, Free Shipping, or Local Pickup. Set costs, tax status, and optional shipping classes for heavier items. Next, enter your store address in WooCommerce > Settings > General so taxes and rates calculate correctly. If you need live carrier rates, install a shipping plugin for UPS, USPS, FedEx, or your courier. Configure package dimensions and weights on each product. Test checkout with different addresses to confirm correct methods appear. ...Read more

To set up shipping in WooCommerce, go to WooCommerce > Settings > Shipping and add Shipping Zones based on countries, states, or zip codes. Inside each zone, add methods like Flat Rate, Free Shipping, or Local Pickup. Set costs, tax status, and optional shipping classes for heavier items. Next, enter your store address in WooCommerce > Settings > General so taxes and rates calculate correctly. If you need live carrier rates, install a shipping plugin for UPS, USPS, FedEx, or your courier. Configure package dimensions and weights on each product. Test checkout with different addresses to confirm correct methods appear. Finally, add delivery times, tracking, and shipping policy pages for clarity.

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Mark Miller
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You can change WooCommerce product and cart layouts in three main ways. First, use a WooCommerce-ready theme and adjust layout settings in Appearance > Customize or the Site Editor (columns, sidebar, gallery, blocks). Second, use a page builder like Elementor/Divi with WooCommerce widgets to redesign single product, shop, and cart templates without coding. Third, customize templates and hooks: copy WooCommerce template files into a child theme, edit them, and use hooks to move price, tabs, upsells, and cross-sells. For carts, you can edit the Cart block layout or override cart.php. Always test mobile and clear cache on a staging site.

You can change WooCommerce product and cart layouts in three main ways. First, use a WooCommerce-ready theme and adjust layout settings in Appearance > Customize or the Site Editor (columns, sidebar, gallery, blocks). Second, use a page builder like Elementor/Divi with WooCommerce widgets to redesign single product, shop, and cart templates without coding. Third, customize templates and hooks: copy WooCommerce template files into a child theme, edit them, and use hooks to move price, tabs, upsells, and cross-sells. For carts, you can edit the Cart block layout or override cart.php. Always test mobile and clear cache on a staging site.

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Mark Miller
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To create or set a WooCommerce Shop page, install and activate WooCommerce, then run the Setup Wizard. Go to WooCommerce > Status > Tools and click “Create WooCommerce pages” if pages are missing. Next, open WooCommerce > Settings > Products and confirm the “Shop page” field is set to the page you want. If you need a new one, go to Pages > Add New, name it “Shop,” publish it, then select it in that dropdown and save changes. Customize the shop layout via Appearance > Customize (or Site Editor) and finally add it to menus under Appearance > Menus.

To create or set a WooCommerce Shop page, install and activate WooCommerce, then run the Setup Wizard. Go to WooCommerce > Status > Tools and click “Create WooCommerce pages” if pages are missing. Next, open WooCommerce > Settings > Products and confirm the “Shop page” field is set to the page you want. If you need a new one, go to Pages > Add New, name it “Shop,” publish it, then select it in that dropdown and save changes. Customize the shop layout via Appearance > Customize (or Site Editor) and finally add it to menus under Appearance > Menus.

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